Last updated: August 12, 2026

Welcome to Vivi Montreal. These Terms of Service ("Terms") govern your use of our website and your purchase of products from us. By accessing our Site or placing an order, you agree to these Terms.

1. About Us

Vivi Montreal is operated by [YOUR NAME / LEGAL BUSINESS NAME]. If you have any questions about these Terms, contact us at info@vivimontreal.ca.

2. Eligibility

By using this Site, you confirm that you are at least 18 years old, or that you are using the Site under the supervision of a parent or guardian.

3. Products and Pricing

All prices on our Site are listed in Canadian Dollars (CAD) and are subject to change without notice. We make every effort to display accurate pricing and product information, but errors may occasionally occur. If we discover a pricing error on your order, we will contact you before processing payment.

We reserve the right to limit quantities, refuse an order, or discontinue any product at any time.

4. Orders and Payment

When you place an order, you are making an offer to purchase, which we may accept or decline. Payment is processed securely at checkout. We accept the payment methods displayed at checkout.

Once an order has been placed and received by us, it is considered final. We are unable to cancel, modify, or make any changes to an order after it has been submitted — this includes changes to size, color, quantity, shipping address, or items ordered. Please review your order carefully before completing checkout.

5. Shipping and Delivery

Shipping timelines and costs are outlined in our Shipping Policy.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund Policy.

7. Intellectual Property

All content on this Site — including text, images, logos, and product descriptions — is the property of Vivi Montreal or its licensors and is protected by copyright and trademark law. You may not copy, reproduce, or use this content without our written permission.

8. Prohibited Use

You agree not to use this Site to:

• Violate any applicable law
• Attempt to gain unauthorized access to our systems
• Interfere with the security or proper functioning of the Site
• Submit false or misleading information (including fraudulent orders)

We reserve the right to refuse service or cancel orders at our discretion, including in cases of suspected fraud.

9. Limitation of Liability

To the fullest extent permitted by law, Vivi Montreal is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim related to your order will not exceed the amount you paid for that order.

This does not limit any rights you have under applicable Canadian consumer protection law that cannot be waived.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes means you accept the updated Terms.

11. Governing Law

These Terms are governed by the laws of [GOVERNING JURISDICTION].

12. Contact

Questions about these Terms? Reach out to us at info@vivimontreal.ca.